The Maintenance & Operations (M&O) Office is responsible for providing students, faculty, staff and visitors with a safe working and learning environment. Pen State Berks believes that well-maintained facilities, grounds and campus infrastructure enhances the educational, co-curricular and social experiences of our campus community. M&O's responsibilities run the gamut from custodial services to emergency preparedness. They coordinate the campus recycling efforts and even deliver the mail. M&O also provides setup and clean-up for campus events. Public spaces include classrooms, workrooms, conference rooms and restrooms. The M&O day and evening crews include mechanics, ground workers, laborers and custodians.
Work Order Process
How do I request a Work Order?
Work Orders are initiated via email to the M&O Work Center. Submit a work order to bk-workorder@psu.edu. Please describe the request with sufficient detail by providing information such as issue/event, location, requested completion date, when the space is available to do the work and how we can get in touch with you if we have any questions.
NOTE: If there is a problem sending the work request e-mail, please contact Russell Pepper at prp16@psu.edu.
Emergency Work Orders
Situations that may harm or damage property or personnel if not attended to immediately (i.e. broken water pipe, toilet overflowing, broken window, exposed electrical wire, etc.) should be called into the M&O main line at 610-396-6260 between the hours of 7:30 a.m. to 4:30 p.m., or Police Services at 610-396-6111 outside normal business hours.