Tully’s Dining Center installs self-order kiosks

tully's kiosk
Credit: Courtesy of Housing and Food Services

WYOMISSING, Pa. — Over the winter break, Penn State Berks Housing and Food Services installed three self-order kiosks at Tully’s Dining Center to streamline the ordering process for customers and workers.

The addition of the kiosks follows the success of Penn State Eats mobile ordering through the Penn State Go app, which began during the fall 2020 semester. The mobile ordering app allows students, faculty, staff and guests the option to order food from their mobile devices, providing them with a cashless and contactless food service experience.

“Kiosks are helping us modernize the customer journey by offering quicker service and it allows the customer to not feel rushed or anxious when ordering at a station,” Neil LaGreca, assistant director of housing and food services, said. “The kiosks allow us to fulfill orders at the stations as they come in without juggling in-person and mobile ordering, and it allows our staff to fulfill and keep track of the orders more accurately.”

Students can use their campus or commuter meal plan or LionCash to get a discount on their orders. Tully’s offers a wide menu, including made-to-order grilled items, pizza stations, soups and salads, and sandwiches. Grab-and-go items also are available.